Question 1

What happens when I contact you?

Accepted Answer

The website will automatically send you an e-mail with information to begin the intake process if you would like to purchase a program.

Question 2

What if I just had a question?

Accepted Answer

The website notifies me of your contact.  I review all messages in case you have a question and are not yet looking to purchase a program.

Question 3

If I want to become a client, how does the process work?"

Accepted Answer

Use the contact form above, making sure to include a valid e-mail.  You will be sent an e-mail with links to complete a three part questionnaire.  An agreement will be sent to you which needs signed electronically.  The longest part of the process for you would be the 3 Day Dietary Record.  If you have technical trouble during this phase, please visit the technical help page, but if that does not work you can always contact me.
 
It is important not to rush this phase.  I would like you to take your time filling out the questionnaire with no distractions.  Try to give informative, honest answers.  There are measurements you will need to take which are best done in the morning on an empty stomach (these are explained in the intake documents). Also, based on your responses, I may have follow up questions.
 
Once those are complete, it would normally take several business days for me to create your exercise program and to make dietary recommendations.  All together, it would likely be about one week from the time you contact me until I send you a program.

Question 4

How much does it cost?

Accepted Answer

Please see services page.

Question 5

What exactly is Online Coaching?

Accepted Answer

As a client, you will have the ability to communicate with me through e-mail, text to e-mail, and/or My Fitness Pal messaging.  I should mention e-mail is the easiest method and best way to reach me.  I will respond to your messages within 24 hours.  There is no limit to how often you can contact me and ask questions.  If I do not hear from you, I will e-mail to check in and see how you are doing.  We will use this contact to see how you are adapting to the exercise program and dietary suggestions and make adjustments if we feel the need.

Question 6

What happens when the program is over?

Accepted Answer

It doesn’t have to be over, if you are enjoying the experience there are options to renew month to month as listed on the Online Coaching page.  You will also be sent a form to provide your feedback on the experience.
 
If you continue as a client for 2 to 3 months, you will also be asked to redo measurements and you will be sent a reassessment questionnaire.

Question 7

Are there any discounts?

Accepted Answer

If you refer a potential client and they purchase a program, you will receive one free month of online coaching.

Question 8

What is the difference between "Log In" and "Subscribe"?"

Accepted Answer

The "Log In" appears if you attempt to enter the Members Content area.  Members are anyone who has purchased a program.  Members have access to content that non-members do not.  
 
"Subscribing" allows you to receive updates for new content.  Members and non-members alike may subscribe to get notifications for new content, but some of the content will only be visible for members.  You may visit the Blog page to find the subscribe button.   
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So what is the point of subscribing if you cannot see all of the content?  
 
Not to worry, there will still be content posted for non-member subscribers.  And hopefully someday there will be an update that entices you to become a member of TM Nutrition Training!

Question 9

Trouble with PayPal, My Fitness Pal or FitBit"

Accepted Answer

Please review the technical help page of this website.  If you still have further issues, please either contact me or the respective website you are having trouble with.

Get In Touch

and Get

In Shape

Please feel free to email if you have questions about the services offered or you are ready to purchase. Thank you!

Frequently asked questions